Privacy Policy

Effective Date: July 5, 2026

Renova Health (“Renova Health,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with our practice, including through our website, telephone communications, and SMS text messaging services.

Information We Collect

We may collect personal information including:

• Name
• Mobile phone number
• Email address
• Date of birth
• Appointment information
• Insurance information
• Other information necessary to provide healthcare services

How We Use Your Information

We use your information to:

• Schedule and confirm appointments
• Send appointment reminders
• Respond to patient inquiries
• Coordinate patient care
• Communicate billing and administrative information
• Provide customer support
• Comply with applicable legal and regulatory requirements

SMS Communications

If you choose to receive SMS messages from Renova Health, you may receive text messages regarding:

• Appointment reminders
• Appointment scheduling or rescheduling
• Care coordination
• Prescription refill requests
• Billing or administrative matters
• Other healthcare-related communications

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. Reply HELP for assistance or contact our office at (786) 794-2655 or help@renovahealthmd.com.

Sharing of Information

Renova Health does not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.

We may disclose information only when necessary to:

• Provide healthcare services
• Process payments
• Comply with applicable laws
• Respond to legal requests
• Work with trusted service providers who assist in operating our practice and are required to protect your information

HIPAA

As a healthcare provider, Renova Health complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), regarding protected health information (PHI).

Please note that standard SMS messaging is not always a secure method of communication. We encourage patients not to send highly sensitive medical information via text message unless specifically instructed.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Your Choices

You may:

• Opt out of SMS messages by replying STOP.
• Contact us to update your contact information.
• Request information regarding your communications with our office.

Contact Us

Renova Health
7116 SW 47th Street
Miami, FL 33155
Phone: (786) 794-2655
Email: help@renovahealthmd.com